Website City of Stockton
Community Service Officer I is the entry-level position in this Community Service Officer series. Initially under close supervision, incumbents learn Police Department and City policies and procedures. As experience is gained, there is greater independence of action within established guidelines. This class is alternately staffed with Community Service Officer II, and incumbents may advance to the higher level after successfully completing a one-year probationary period and gaining one additional year of experience and demonstrating proficiency which meets the qualifications of the higher level class.
- Meets with general public or confers on the telephone, provides information and referrals in non-hazardous situations, gathers relevant police information on non-criminal activity, and conducts support/administrative work as necessary.
- Assists with and responds to non-emergency calls as directed; and collects, processes, and transports evidence as directed.
- Observes, reports and whenever feasible, follows up on conditions of blight, neglect, and/or quality of life issues; issues notice of violations, and Administrative Citations which pose potential threats to public safety, health, and abuse of public property; responds to and investigates complaints regarding non-hazardous violations of the Stockton Municipal Code (SMC); takes appropriate action to insure compliance.
- Prepares for and testifies at criminal, civil and administrative proceedings/hearings.
- Gathers information and completes investigative reports and, if necessary, follows up on a variety of non-hazardous incidents, this includes, but is not limited to thefts, malicious mischief, abandoned vehicles, lost and found property, identity theft, missing persons, and other situations.
- Works with the community, Police Department, and other City departments to coordinate parades, assemblages, and other events; processes background investigation on event applicants, and coordinates the Police Department’s response; processes permit applications and prepares permits for approval.
- Meets with users to provide information regarding the capabilities and services of facilities; determines equipment, personnel, vendors, and other services required for events; and reviews contracts to assure compliance with terms and conditions.
- Operates a computer and assigned software to input citation data, extracts information, and generates reports.
- Provides traffic/crowd control for accidents, parades and other special functions.
- Must possess a valid California driver’s license.
- Must be willing to work rotating evening, night, weekend, and holiday shifts.
- Must be able to lift and carry 50 pounds.
- Must have sufficient strength and dexterity to hook and unhook a trailer hitch and maneuver other special equipment.
- Must pass a detailed background investigation.
- May require bilingual skills if specified.
- Appropriate municipal codes, police policy and procedures, penal code, vehicle codes, health and safety codes, and business and professional codes;
- Basic interviewing methods and principles;
- Principles and techniques used in planning, coordinating, and servicing a variety of theatrical, entertainment, recreational, industrial, and educational events;
Company: City of Stockton
Vacancy Type: Full Time
Job Functions: Other
Job Location: Sacramento, CA, US
Application Deadline: N/A