State of Florida Government Jobs – DEALER ASSISTANCE SPECIALIST

Job Description:

The Division of Motorist Services is seeking a motivated individual to serve as the Dealer Assistance Specialist for the Bureau of Dealer Services. As part of the Motor Field Operations team, you will be responsible for providing information and guidance to licensed dealers, regional offices, tax collector office staff, while providing operational administrative support. This work will involve:

Job Responsibilities:

• Processing records requests from dealers, law offices, courts and the public.
• Researching, reviewing, and analyzing applications and documentation for the issuance of dealer licenses, revocations, cancellations, titling and registrations.
• Performing administrative tasks, such as maintaining files, composing correspondence and preparing reports.
• Maintaining inventory of office supplies and using MyFloridaMarketPlace (MFMP) to purchase new supplies.
• Processing title application transactions based on policies and procedure for the issuance of Florida titles and/or registrations.
• Serving as the primary contact for dealer licensing matters related to independent, wholesale, salvage, auctions, used and new recreational vehicle dealers and mobile home dealers.
• Reviewing the filing of consumer complaints and researching to compile pertinent information such as dealer inquiry, customer records and vehicle records to predetermine jurisdiction for further investigation.

Job Requirements:

• This position requires the incumbent to have and maintain a Valid Driver’s License in good standing. A driver’s license history review will be conducted on all candidates in consideration for the position.
• Occasional day travel is required.
• This position requires occasional heavy lifting. Applicants must be willing and able to move and lift boxes weighing up to 25 pounds.

Qualification & Experience:

• Experience dealing with customer complaints or inquiries and working with the general public in a business and/or professional office setting.
• Experience operating office equipment, to include a personal computer, copier, fax, multi-line telephone, printer and scanner.
• Experience using Microsoft Office Word and Excel.
• Experience composing, drafting or preparing written correspondence.
• Experience performing data entry and/or maintaining electronic databases.
• Individuals who are bi-lingual (ability to speak and read the Spanish language).

Job Details:

Company: State of Florida

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Jacksonville, FL, US

Application Deadline: N/A

Apply Here

jobbry.net