Supervisor-System Access Operations jobs

Job Description:

GENERAL SUMMARY: Reporting to System Access Center Management or System Referring Physician Office Management, provides leadership and direction to staff within Primary Care, Specialty Services, and Radiology Services ambulatory access structures.

Job Requirements:

• Demonstrates ability to work with detailed information.
• Comprehensive knowledge of clinical processes and behaviors.
• Familiar with medical terminology, preferred.
• Proficient in complex telephony systems such as Genesys.
• Ability to run complex reports in Genesys and CRM (salesforce).
• Proficient in Microsoft Office Applications and Intranet Web based programs.

Job Qualification:

• Experience in Electronic Medical Record system such as Epic.
• Associate degree in related field or 60 college credits.
• Bachelors degree preferred.
• Two (2) years of previous appointment scheduling experience.

Job Details:

Company:  Henry Ford Health System

Vacancy Type: Full Time

Job Functions: Others

Job Location: Detroit, MI, US

Application Deadline: N/A

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