Tuesday , March 21 2023

Loveland Employment For Business Analyst

Website City of Loveland

Job Description:

Performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes.

Job Responsibilities:

  • Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes.
  • Works within defined IT support structure to achieve efficient technology implementation, service, and operations.
  • Assists with computer operations as needed for both our IT Staff and IT Clients.
  • Occasionally performs delegated duties in the absence of Applications Manager.
  • Position identifies training needs and coordinates and/or performs training.
  • Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance.
  • Performs periodic systems performance analysis and reports that information to the Applications Manager.
  • Identifies backup requirements for applications, programs and data, and communicates those needs to appropriate IT personnel.
  • Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City.
  • Defines preliminary networking and computer equipment requirements to support new or enhanced applications.
  • Direct contact with 3 rd party application vendors – to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs.
  • Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness.
  • Works directly with Staff from various Departments – analyzing present system capability, quick-response problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features.
  • Develops scope of work for new programs, modifications and/or enhancements to existing applications. Manages, test, and implements these additions and changes.
  • These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines.

Job Requirements:

  • Must be able to operate menu driven computer/cash register system.
  • Must be able to communicate effectively with co-workers and the general public.
  • Requires typing at a speed that would enable a transaction or project to be completed in a timely manner.
  • Must possess excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of
  • good judgment and patience.
  • Must be at least 18 years of age and possess a valid driver’s license.
  • Must be able to complete fee transactions quickly and accurately.
  • Ability to answer telephones and clearly communicate information.
  • Must possess general working knowledge of pro shop procedures and methods..

Job Details:

Company:  City of Loveland

Vacancy Type: Part Time

Job Functions: Information Technology

Job Location: Loveland, CO, US

Application Deadline: N/A

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