State & Federal Government Jobs in the USA
Website City of Huntington Beach
Job Description:
The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS).
Job Responsibilities:
- Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs;
- determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units;
- evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers;
- with the aid of detailed maps may direct the police units to locations;
- obtains required information in discussion with emergency caller;
- uses Orange County radio system in dispatching units;
- performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service;
- monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance;
- transfers emergency information to other agencies based on information extracted from the caller;
- performs other related duties as assigned.
Job Requirements:
- Ability to understand complex instructions which are presented orally or in writing;
- read street maps and quickly find locations;
- quickly evaluate an emergency situation and develop logical working solutions;
- keep up with fast pace of incoming calls and transmitted information;
- successfully perform multi-tasking duties;
- speak clearly and confidently;
- gain cooperation and cooperate with others;
- apply procedures for handling unique problems;
- exercise good judgment with memory for details;
- recognize and keep information confidential;
- be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area;
- work all assigned shifts, including weekends and holidays;
- provide quality customer service.
Qualification & Experience:
- Must be currently working, or have worked in the last 24 months, as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period.
- Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination.
- Must type 40 words per minute (net). A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: [email protected]
Job Details:
Company: City of Huntington Beach
Vacancy Type: Full Time
Job Functions: Other
Job Location: Huntington Beach, CA, US
Application Deadline: N/A
jobbry.net