Tuesday , July 5 2022

Huntington Beach City Jobs For Communications Operator

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Job Description:

The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS).

Job Responsibilities:

  • Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs;
  • determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units;
  • evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers;
  • with the aid of detailed maps may direct the police units to locations;
  • obtains required information in discussion with emergency caller;
  • uses Orange County radio system in dispatching units;
  • performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service;
  • monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance;
  • transfers emergency information to other agencies based on information extracted from the caller;
  • performs other related duties as assigned.

Job Requirements:

  • Ability to understand complex instructions which are presented orally or in writing;
  • read street maps and quickly find locations;
  • quickly evaluate an emergency situation and develop logical working solutions;
  • keep up with fast pace of incoming calls and transmitted information;
  • successfully perform multi-tasking duties;
  • speak clearly and confidently;
  • gain cooperation and cooperate with others;
  • apply procedures for handling unique problems;
  • exercise good judgment with memory for details;
  • recognize and keep information confidential;
  • be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area;
  • work all assigned shifts, including weekends and holidays;
  • provide quality customer service.

Qualification & Experience:

  • Must be currently working, or have worked in the last 24 months, as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period.
  • Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination.
  • Must type 40 words per minute (net). A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: [email protected]

Job Details:

Company: City of Huntington Beach

Vacancy Type: Full Time

Job Functions: Other

Job Location: Huntington Beach, CA, US

Application Deadline: N/A

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